Customer Chats

Customer chats can be managed on the Chats tab. 

Benefits of chat feature

• Customers do not need to download any app to send you a message

• Customers are authenticated using phone number and OTP, you get access to their name and phone number. Directly helps in lead generation. If a business has allowed Guest Chat in the business settings, then the customers can start the chat without any authentication.

• Helps keep your business chats separate from your personal communication.